Privacy Policy

Introduction

At BarBurrito Canada ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, dine at our restaurants, or interact with us in any other way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website, use our mobile application, or provide us with any personal information.

Information We Collect

We collect several types of information from and about users of our website and mobile application, including:

Personal Data

We may collect personal identification information, such as:

• Name, email address, phone number, and postal code
• Billing information and payment details when you make a purchase
• Delivery address when you request delivery services
• Account credentials if you create an account
• Communication preferences
• Survey responses and feedback

Non-Personal Data

We may collect non-personal identification information, such as:

• Browser type and version
• Operating system
• IP address
• Device information (mobile device ID, model, manufacturer)
• Time spent on the website or app
• Pages visited
• Links clicked
• Language preferences

Location Data

With your permission, we may collect precise location data from your mobile device to provide location-based services such as finding the nearest BarBurrito restaurant or for delivery services.

How We Collect Information

We collect information in several ways:

• Direct interactions: You may provide us with your personal data when you create an account, place an order, sign up for our newsletter, participate in promotions, or contact our customer service.
• Automated technologies: As you navigate through our website or use our mobile application, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third parties: We may receive information about you from third parties such as social media platforms, payment processors, and delivery service providers.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process and fulfill your orders, deliver products, and provide customer support.
• Account Management: To create and manage your account, including processing payments and maintaining your order history.
• Communication: To communicate with you about your orders, accounts, products, services, and promotions.
• Personalization: To personalize your experience by delivering content and product offerings relevant to your interests.
• Improvements: To improve our website, mobile application, products, services, marketing, and customer relationships.
• Marketing: To deliver relevant website content and advertisements, and to measure or understand the effectiveness of the advertising we serve to you.
• Security: To protect our website, mobile application, and business operations, and to prevent fraud.
• Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Trusted third parties who help us operate our business, such as franchisees, delivery service providers, and marketing partners.
• Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that such action is necessary to comply with the law or protect our rights.
• Corporate Transactions: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information in certain circumstances.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

Cookie Policy

Cookies are small text files that are stored on your device when you visit a website. We use cookies and similar technologies to enhance your experience on our website and mobile application.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and mobile application are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: